Posted on: 16 April 2025
Transport to hospital appointments can be a major challenge for many patients today. From 28 April 2025, updated national eligibility criteria for non-emergency patient transport services (NEPTS) will be implemented in West Yorkshire.
The updated criteria give patients more clarity on who is eligible for transport and to ensure that where relevant, they have appropriate access to patient transport.
The main provider of non-emergency patient transport services in West Yorkshire is Yorkshire Ambulance Service (YAS), although other provision is available.
You can find out more about NEPTS eligibility criteria in West Yorkshire on this page on our website.