How you can get involved and have your say
The Partnership Board wants people to be involved in the decisions that it takes. Due to the COVID-19 restrictions, we are holding our meetings virtually, so we have had to make some changes in how people can ask questions or make a comment. You can find information about the Board, including the dates of future meetings.
All of our meetings are live-streamed on our website.
Our commitments to you:
- We will publish agenda papers on our website, five working days before the meeting
- We aim to write reports in plain-English
- The independent co-opted members, Healthwatch and voluntary, community and social enterprise sector representatives will challenge anything that is not clear, accessible and in plain-English.
- There will be a dedicated agenda item for public questions and comments at the start of each meeting.
Asking a question or making a statement
Members of the public will be able to ask questions direct to the Board via video link.
Please email your question to us at Westyorkshire.ICS@nhs.net or use the contact form:
Partnership Board questions
If you prefer, you can telephone us with your question on 01924 4317659.
Please send your question to us by 5pm on the last working day before the meeting. We will then email you a link to the meeting so that you can ask your question direct to the Partnership Board. If you would prefer a member of our team to ask the question on your behalf, please let us know.
- We will show your question in full on screen at the start of the meeting
- Wherever possible, we will give a clear answer to questions during the meeting
- All verbal responses will be easy to understand and jargon-free
- The independent co-opted members and Healthwatch representative will challenge any responses that are not clear
- If we run out of time, we will agree with you how you would like your question to be answered.
After the meeting
- We will provide written responses within 10 working days and will publish the question and our response on the website as part of the record of each meeting
- We will ask you if you are happy that the response answered your question
- We will give all questioners contact information for the relevant area of work or organisation to enable them to continue discussion on the issue if helpful, including opportunities to get involved with the Partnership’s work
- We will add all written responses to the papers for the next Board meeting as an ‘item for information’.
What we ask of you
Partnership Boards are business meetings which, for transparency, we hold in public. They are not ‘public meetings’ for consulting with the public – we do this in a variety of different ways.
We believe Partnership Board meetings will be more successful if everyone is courteous and respects each other. We ask that you please follow these simple guidelines:
- Please only ask a question or make a comment about an item on the agenda.
- Please be brief so that as many people as possible can have their say.
- Please recognise that we can only answer questions during the meeting if time allows
We will acknowledge any questions that do not relate to the business of the meeting, and may redirect the question for a response. We will publish any response on our website.
We respect your privacy and will only use your personal information in accordance with the General Data Protection Regulation.
If you contact us through this website with an enquiry you will be asked to provide some personal information about yourself: your full name, an email address and telephone number (optional).
We will contact you with a response using the email address you provide or your telephone number, if you provide one. We will respond to all enquiries where a valid email address is included.
Your personal information will be used to manage your enquiry via the relevant service area and to provide the information that you have requested. Sometimes this will mean we have to contact a partner organisation to help us in providing you with a response to your enquiry. We will not use or share your personal information for any other purpose other than for the purpose of providing you with a response.
If you do not wish to be contacted by us in response to your enquiry, please let us know by stating this when you submit your enquiry to us.
The information you provide to us will be held securely on our computers. We will keep a record of your personal information, your enquiry and our response to you, in line with the NHS record retention timescales within the Records Management Code of Practice for Health and Social Care 2016.
West Yorkshire Health and Care Partnership is hosted by NHS Wakefield Clinical Commissioning Group.