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This week’s leadership message comes from Sayma Mirza, Associate Director for the Partnership’s Children and Young People Programme

Posted on: 15 July 2022

Sayma Mirza at the NHS Youth ForumSayma MirzaHello, my name is Sayma, and I have the privilege of working for West Yorkshire Health and Care Partnership. Co-production is a key principle that most people working in healthcare recognise and it forms the theme of my blog this week on children and young people.

A few weeks ago, I had the pleasure of meeting and listening to some inspirational young members from the National NHS Youth Forum as I attended the NHS Confederation Expo conference in Liverpool. I listened in awe at how these young people have been influencing national policy for children and young people through stakeholder engagement, increasing the use of digital provision, highlighting the impact of the pandemic on young people and the importance of co- production amongst an audience that also included the Chief Executive Officer of NHS England Amanda Pritchard.

I realised how far we have come in the journey to amplify the voice of those we serve when designing and delivering health care. Truly driving forward change and innovation in our health and social care systems by championing the voice of children and young people. And whilst there is always more to do, it reminded me of how important it is to take a moment to reflect, recognise and respond to the progress made thus far. During my time working in the NHS so far, I have never heard the voice of children and young people amplified as loud as it is currently. It is truly humbling to hear, and we must remain ambitious in continuing to champion the voice of our young people and families.

Screenshot of Healthier Together website July 2022Looking closer to home across the West Yorkshire Health and Care Partnership, we have had the privilege over the last two years of being supported by an active and diverse Youth Collective who equally inspire, promote, and influence the work we are doing for children, young people and families across our Partnership that serves a population of 2.4million of which approximately 770,000 are children and young people. It is through engaging and listening to our children and young people that we know period poverty, exam stress, loneliness, widening inequalities, the impact of long covid and young carers are some of the key areas of focus for us. In collaboration with our Youth Collective to address the challenges highlighted by young people, we have designed ‘Be Kind’ postcards as part of the looking out for each other campaign to address loneliness. We have supported the launch of a young carers’ health app and influenced the covid vaccination roll out for young people who were clinically and extremely vulnerable.

Our Youth Collective is also a key partner in designing the content for the mental health pages on our recently launched WY Healthier Together.nhs.uk website. An online platform that provides clinical advice for children, young people and families and signposts users to local health and care services. The website has a repository of resources when looking for activities for children and young people to do across West Yorkshire which means we influence for wider uptake of physical activity amongst rising childhood obesity levels.

So where do we go from here?

To continue amplifying the voice of children and young people across West Yorkshire we are planning a number of exciting new initiatives. We have plans to establish a young people’s Shadow Board across West Yorkshire so that our representative young people can influence decision making through the Children Young People and Families Integrated Care Board. This means the voice of young people has the potential to be heard at a key governance group for children and young people across West Yorkshire.

People sat in chairs talking as a groupWe are also designing a West Yorkshire wide children and young people engagement event which will be co- hosted with our young people to share, celebrate and identify new opportunities across our wider system to tackle health inequalities in collaboration with all sectors across health and care, and in partnership with young people. The West Yorkshire children and young people commissioners’ group is reviewing the impact of co-production across local places. This means we can continue to create connectivity through sharing of good practice on co-production. And we are focusing on progressing the themes from a recently held Youth Collective workshop which includes challenges on climate change.

We are also responding to a recent national survey carried out by the National NHS Youth Forum for young people. 53% of respondents informed us there is limited work experience opportunities to gain relevant insights into healthcare careers.

As a result, we are looking at this issue through an inequalities lens and reviewing how we can support young people leaving care, those with special educational needs and disabilities and those living in poverty with ways to secure rotational work experience placements across West Yorkshire’s health and care system so that young people have a better chance at securing roles in healthcare in the future. This means we have an opportunity to strengthen the local economy growth, improve the skills of young people as we create better development opportunities and close the gaps in inequality. Some key requisites of newly formed statutory Integrated Care Systems.

Our ways of working in collaboration with young people across West Yorkshire means decisions on planning, service improvement and reducing inequalities in health and care for children and young people is now starting to be informed by those on the receiving end of services. This is a true step change in how we work together for a better future for all.

So, I will leave you with a few parting thoughts to consider. When you are next reviewing a clinical pathway for children and young people, reflect on how a young person could help influence your decisions. When you are agreeing to commission a new or existing service, recognise the opportunity to involve those you serve. And when you are reviewing the impact of a healthcare strategy or refreshing one, take a moment to think how you would respond if a young person asked you how their perspective has or is shaping priorities and improving health and life outcomes.

Have a lovely weekend,
Sayma

What else has been happening this week?

Recruitment to the West Yorkshire NHS Integrated Care Board: Non-Executive Members

We are delighted to confirm the appointment of the final two of our non-executive members to the NHS West Yorkshire Integrated Care Board (ICB).  The appointments followed an open and transparent recruitment process which involved stakeholder panels and interviews with representatives from our Partnership and experts in equality, diversity, and inclusion. The successful two candidates outlined below will join Jane Madeley and Becky Malby as non-executive members appointed earlier this year, as well as Haris Sultan, in his development through the NHS national NExT director programme, focusing on young people and future generations, working closely with Becky.

Majid Hussain

Majid HussainMajid was until recently the Chair of Oldham Clinical Commissioning Group. His current roles include working for The University of Manchester Business School where he provides leadership development in education as part of a Masters/leadership programme in Health Care Leadership. He is also a member of the Greater Manchester Police, Fire and Crime Panel, and has experience of the voluntary community social enterprise sector which includes being a founder member of a community development charity in West Yorkshire.

Majid is currently a specialist advisor on race equality for NHS Providers. He brings with him a wealth of experience and expertise on organisation culture and multi partnership working around diversity and inclusion strategy. This includes driving effectiveness of equality initiatives, monitoring data trends in employment and service delivery.

Majid said: ‘I’m excited and pleased to be taking up this role. It's an honour to have the opportunity to help make a positive difference to all the amazing people working across the system and the communities we serve. I am particularly interested in workforce and communities, and addressing inequalities to improve health and care services, especially around access, experience, and outcomes.

The new NHS West Yorkshire Integrated Care Board will be of great benefit to everyone in West Yorkshire. Working together across the public, voluntary community and social enterprise sector presents us with so many opportunities to achieve so much more, and the way in which we do it, so together we make a greater impact on the communities we serve, making West Yorkshire an even better place to work, live and visit’.

Professor Arunangsu Chatterjee

Professor Arunangsu ChatterjeeArunangsu is currently the Dean of Digital Transformation at The University of Leeds. He is also a Professor of Digital Health and Education, School of Medicine, The University of Leeds, and a Board Member for Medilink South West Board. He is also the Trustee and Chairperson of the South Asian Society of Devon and Cornwall and was a member of the Royal Cornwall Hospital Trust’s Digital Transformation Board.

Arunangsu comes from an extensive research background. This includes the development and evaluation of digital technologies in health and education, exploring and addressing evaluation challenges across distributed digital ecosystems as well as the impact of culture on inclusive innovation using participative design thinking approaches.

Arunangsu said: ‘It is an absolute honour to be able to join NHS West Yorkshire Integrated Care Board at this historic juncture and to contribute to an already strong partnership. I have been particularly drawn by the unequivocal and passionate desire by board members and system leaders to drive improvements and innovation across population health whilst tackling health inequalities by addressing social and economic determinants of health. I’m looking forward to working collaboratively and inclusively with the board and wider stakeholders.

Our thanks to the Partnership’s Race Equality Network and to all partners and stakeholders involved in the ICB recruitment process.

Using a secure video sharing platform to empower the voice of patient and families across West Yorkshire Association of Acute Trusts

The West Yorkshire Health and Care Partnership’s Children, Young People (CYP) and Families Programme is working together with the West Yorkshire wide CYP Epilepsy Group to improve patient experience and digitalise the patient pathway. The epilepsy group was successful in securing a funding bid from the Digital Health Partnership Award and is working on implementation of a vCreate Neuro platform across children’s secondary epilepsy services across The West Yorkshire Association of Acute Trusts.

vCreate Neuro is an NHS Trusted Secure Video Service for Clinical Care. The video support service enables patients and clinicians to upload and share clinical videos and photos safely and securely. The cloud-based service allows registered patients and their carers to securely share smartphone-recorded videos. This includes relevant metadata with their clinical team to digitise diagnostic and decision-making processes taking them through each stage in an easy-to-understand way.  Permissions are sought in line with each acute trusts’ processes, easily accessible and can be connected to existing patient records (e.g., by exporting as a PDF with links to videos).

The aim is to improve patient care and experience, reduce the number of clinic visits and investigations and to digitise the patient pathway. Two-year licences have been agreed for use of vCreate Neuro at each of the acute hospitals which make up West Yorkshire Association of Acute Trusts.

Unexpected staff stories from behind the scenes at Leeds Teaching Hospitals

Heroes unmasked podcast - staff stories from Leeds Teaching Hospitals‘Top Gun’ fighter pilots, professional footballers, and world champion mah-jong players, these are just some of the people who care for patients at Leeds Teaching Hospitals NHS Trust, and they are coming to the airwaves in the second series of the popular podcast Heroes Unmasked - staff stories from the NHS in Leeds.

“I used to fly a mile in five seconds and would regularly squash my internal organs and my heart into a pear shape at high G-force.” says Richard Moyes, Outpatients General Manager, and real-life former Maverick fast jet fighter pilot.

“Exercise, specifically football, gives me the biggest relief to be able to deal with whatever goes on in my life and when you’re playing football for 90 minutes, you block everything else out,” says Olivia Smart, Advanced Practitioner in the liver transplant team and defender for Leeds United Women FC, on how she dealt with working on the frontline over the past two years.

Richard and Olivia are just two of the voices who have taken part in the latest series of Heroes Unmasked, as the Trust builds on the success of the first series in January, created as a way of re-connecting colleagues, teams, NHS staff and the public following an extended time of enforced distancing due to the pandemic.

The new series of Heroes Unmasked launches on Monday 27 June and will continue for six weeks. The podcast is available on all podcast channels, including Apple and Spotify and can be accessed on www.podfollow.com/heroes-unmasked

Jenny Lewis, Director of HR and Organisational Development, said; “We know that providing care for someone else is one of the most personal, challenging and rewarding things we can do for someone else. And that this takes a special kind of person. Through running the podcast we’ve also got to learn more about some of the fascinating stories of our staff. We are really very lucky to have them here at Leeds Teaching Hospitals, sharing their life experiences outside of healthcare and caring for patients.”

The first series received positive feedback from the public and staff alike, highlighting some fantastic individuals including a Play Specialist who is an award-winning sheep farmer and a Head of Security who is a former submariner.

Yorkshire Ambulance Service NHS Trust (YAS)

YAS were delighted this week to welcome the first cohort of international recruits to their paramedic team. Fourteen have just arrived to join colleagues in Leeds and they will be followed in August with new recruits to our A&E teams in Sheffield and East Yorkshire. YAS have worked with Health Education England in the pilot programme to recruit Newly Qualified Paramedics (NQPs) from Australia and New Zealand. Thirty-four people will be joining this summer as part of their extensive recruitment efforts to respond to growing demand for our services and changes in the pattern of demand. With the national challenge of recruiting paramedics, they were keen to take part in this new approach to help ensure we have the clinicians we need to support excellent patient care. 

For the first time on 8 July the day was dedicated to the world's paramedics as International Paramedics Day. This date is the anniversary of the birth of Dominique-Jean Larrey, the man often referred to as the 'father of modern-day ambulance services'.

International paramedics day - collage of YAS paramedics

Nick Smith, Executive Director of Operations, said: “I am really proud to support International Paramedics Day for two main reasons. Firstly, to recognise how much the profession has progressed over the last 30 years. Secondly, is to thank every paramedic working across the world in primary care, urgent treatment centres and ambulance services for what you have done for your patients and the public, particularly during the COVID pandemic over the last couple of years. 

West Yorkshire Community Pharmacies

community pharmacistsTwo of our West Yorkshire Community Pharmacies recently welcomed colleagues from NHS England. David Webb (Chief Pharmaceutical Officer), Bruce Warner (Deputy Chief Pharmaceutical Officer), Ali Sparke (Director of Community Pharmacy) and Michele Cossey (Regional Chief Pharmacist – North East and Yorkshire) visited a community pharmacy in Kirklees and Leeds.

The teams at Honley Pharmacy and Halton Pharmacy spent time with the NHSE visiting team, talking about their role in the community during the pandemic and opportunities for more ways of integrated working. Thank you to the teams at Honley and Halton for providing a warm welcome to the visiting team and showing off our vision of community pharmacies in West Yorkshire.

Pictured are:

  • Keith Kendall, Regional Senior Pharmacy Integration Lead NHS (North East & Yorkshire),
  • Asghar Khan, Director, Medicare Pharmacy,
  • Michele Cossey, Regional Chief Pharmacist, NHS (North East & Yorkshire),
  • Fahad Rehman, Operational Lead, Medicare Chemists,
  • David Webb, Chief Pharmaceutical Officer for England,
  • Ali Sparke, Director for Pharmacy, Optometry, Dentistry, and the NHS Standard Contract
  • Ruth Buchan, Chief Executive Officer at Community Pharmacy West Yorkshire,
  • Bruce Warner, Deputy Chief Pharmaceutical Officer.

West Yorkshire #VCSEPower Event – Harnessing the Power of Diversity

The Partnership’s Harnessing the Power of Communities Programme held an online event on Monday celebrating the strength our VCSE sector and its work with health and care partners to improve the health and wellbeing of our diverse communities. Over 40 attendees joined and heard from:

  • Rob Webster (CEO Lead for the Partnership) who described our ongoing journey to empower the VCSE sector as in our Partnership “all partners are equal partners” and the challenge of tackling inequalities in our diverse communities, which the VCSE sector is key to bringing advocacy, compassion, and voice. Our recently signed Memorandum of Understanding between VCSE infrastructure organisations and the Partnership provides a great foundation to continue to build on.
  • Marvina Newton (Mental Health Ethnic Inequalities Lead, Forum Central) who led a discussion on the need for intersectional approaches and the challenge of how we can liberate each other as a health and care system, organisations, communities, and people to create the conditions for equity at all levels.  This is part of a series of #VCSEPower themed events to develop a library of the wealth of knowledge and experience from the VCSE sector to celebrate and to learn from. The resources from Harnessing the Power of Diversity can be accessed here: https://www.wypartnership.co.uk/our-priorities/harnessing-power-communities/VCSE-events/harnessing-the-power-of-diversity. We will continue to add to the library throughout 2022/23.  The next #VCSEPower event will take place in September focusing on Mental Health and Loneliness as well as continuing to build on the Harnessing the Power of Diversity.  If you would like to contribute to library or get involved with the next #VCSEPower event, please email wyicb-wak.hpoc.program@nhs.net.

VCSE - harnessing the power of diversity

Young people’s mental health exhibition launched at Cartwright Hall Art Gallery

Young peoples mental health art exhibitionExploring young people’s identity and wellbeing’ is the theme of a young people’s exhibition at Cartwright Hall Art Gallery in Bradford. Launched on Friday 1 July, the engaging and thought-provoking exhibition will remain open until Autumn of this year.

The exhibition has been curated by the Healthy Minds apprentices, working alongside project workers at All Star Entertainment (who break down barriers on young people accessing music making opportunities), and in partnership with Bradford Council’s Bradford District Museums and Galleries. The Healthy Minds apprentices are a group of young people who educate children and young people to look after their mental health, and how to access support via the Healthy Minds website (run by Bradford District and Craven Health and Care Partnership, and Mind in Bradford).

This exhibition gives an insight into how children and young people are affected by mental health, their coping mechanisms, and how they celebrate the small wins. Take some time to visit the exhibition at Cartwright Hall Art Gallery, Lister Park, Bradford, BD9 4NS.

Project Search success

Outstanding Business Contribution Award - Kez Hayat with the awardBradford Teaching Hospital’s Project Search team has scooped a top award for their efforts in helping young people with learning difficulties and autism gain work experience and employment. Project SEARCH, which is based at Bradford Teaching Hospitals, helps students develop their skills by finding them work experience placements, as well as through classroom teaching. It is a partnership, run jointly by Bradford College and Hft, a national charity which supports adults with learning difficulties and autism. The aim of the project is to provide work experience and support these young adults as they move into paid employment.

Head of Equality, Diversity, and Inclusion, Kez Hayat picked up the ‘Outstanding Business Contribution 2022’ prize at the Careers and Technical Education Annual Student Awards, which celebrate and recognise the wonderful achievements of young people across the Bradford District.

A stunned Kez said: “Oh, my goodness, we have only just gone and won the Outstanding Business Contribution Award! I am delighted and honoured to accept this award on behalf of my hard-working colleagues who day in, day out, go to great lengths to ensure our interns get the work experience and training they need to gain successful employment across the district. The employment rate for people with learning difficulties generally is less than 6%, but for those who have completed Project SEARCH it is 74% – which demonstrates how important Project Search is in equipping our interns with the skills to successfully compete for jobs.”

Mel PickupProject Search is entering its tenth year at the Trust when the scheme welcomes new interns to the Trust’s hospitals this September. Last week, nine interns graduated at a ceremony in the Sovereign Lecture Theatres which was attended by Chairman Max Maclean and other members of Executive Management Team.

Recruitment for the 2022-23 programme is taking place now. Click on the Project SEARCH Bradford website at www.projectsearchbradford.org.uk for details on how to apply.

Trust Chief Executive, Professor Mel Pickup concluded:

“Fantastic news and well done to a very brilliant and committed Project Search team. What a difference you are all making to the lives and futures of these talented young people and what a richness of perspective, values and diversity they add to our hospitals.”

Mental Health Learning Disabilities and Autism Partnership Board

The West Yorkshire Mental Health, Learning Disabilities and Autism Partnership Board met on Tuesday 12 July and considered:

  • Community Mental Health Transformation – the breadth, depth and scale expected of the transformation and risks to delivery
  • Integrated Care Board Strategy – current timescales, developments and how MHLDA is contributing to the refresh
  • Children & Young People’s Keyworker Pilot – Barnardo’s describing the pilot service for young people with autism and/or LD who are being supported by keyworkers in the care planning and implementation, including strong representation of young people’s needs and wishes.
  • Workforce – Retention within inpatient services building on discussions with Trust improvement teams and colleagues on what more can be done to consider better engagement with staff, creating attractive roles and supporting flexibility in the workplace.
  • Adult Mental Health (Secondary Care Pathways) – redefining priorities to consider the range of work underway including developing 111 as a first point of contact for service users and ensuring standardisation across pathways where it makes sense.
  • Inequalities in Perinatal Mental Health – reflections on the work undertaken by Born in Bradford and the four areas for action: early help, identification, access, and specific groups.
  • With thanks to contributions from partners we have submitted a response to the Government ‘Call for Evidence’ into Mental Health and Wellbeing which you can read as Annex A to this bulletin here.

Children, Young People and Families Programme - asthma friendly schools and Healthier Together

Dr Katherine Hickman and Haris Sultan at their ASTHMA friendly schools and Healthier Together event standsWest Yorkshire asthma friendly schools’ initiative aims to improve the care of pupils with asthma by raising awareness regarding this common long-term medical condition and providing information, training and support for pupils, parents, carers, and school staff. 

A new webpage has been created to help promote the asthma friendly schools initiative.

Dr Katherine Hickman, a Bradford GP and respiratory lead for the Partnership and Harris Sultan an independent non-executive member for the Children, Young People and Families Programme were at an event in Bradford that took place on Tuesday 12 July; Tackling Inequalities for our Children: Program, Speakers, Stands and more.

A team of GPs, respiratory consultants, respiratory and asthma nurses were on the stand representing the Partnership and explaining what it means to be an asthma friendly school and to show teachers what a good inhaler technique should look like.

They also hoped to encourage schools in Bradford to pledge to being asthma friendly and to start using the West Yorkshire Healthier Together website.

NHS awarded George cross by Queen ElizabethNHS awarded the George Cross

On Tuesday, the NHS was awarded the George Cross by Her Majesty The Queen at Windsor Castle.

Congratulations and #ThankYou to all of our NHS colleagues and volunteers who devote their time, energy, and passion to supporting patients and local communities.

‘Looking out for our neighbours’ and summer health advice during the extreme heat

Looking out for our neighbours in the heat - can you help a neighbour?The Met Office’s warning for extreme heat over the coming weekend states there could be a danger to life or potential serious illness, with adverse health effects not just limited to the most vulnerable. It’s important we all take steps to keep hydrated and stay out of the sun during the hottest periods of the day.

Find more summer health advice by visiting the togetherwe-can.com website, full of self-care tips and local services information. We can all play a really important role this weekend by checking in on ‘our neighbours’ across West Yorkshire to ensure the most vulnerable are protected during the heatwave. As health and care services continue to be extremely busy. If you do become unwell it is important that you get the right care in the right place.

Stop, Think and Choose the best service for your needs across West Yorkshire. If you have an urgent medical problem and aren’t sure what to do visit 111.nhs.uk.

Hospital trusts across West Yorkshire and Harrogate are warning of pressures on hospital services

Phil WoodDr Phil Wood, Chief Medical Officer at The Leeds Teaching Hospitals NHS Trust, said: “The significant upsurge in Covid-19 cases in West Yorkshire and Harrogate means that our hospitals are facing extreme pressures. Our teams are doing everything they can to make sure that services are safe and, in some cases, planned treatment may need to be postponed.

“We are aware that some people have been waiting for planned operations for a very long time and, wherever possible, we will ensure these go ahead as planned. Thankfully, the number of very seriously ill people needing treatment in Intensive Care for Covid-19 is very small and accounts for less than two per cent of total inpatient cases. The Covid-19 vaccine is very effective at preventing severe disease in those who have been immunised and I’d encourage anyone who has not yet had their vaccine to book an appointment through the NHS.uk website."

Sal UkaDr Sal Uka, Consultant Paediatrician at Calderdale and Huddersfield NHS Foundation Trust and Medical Lead at the West Yorkshire Association of Acute Trusts, said:

“The heatwave we are currently experiencing is adding further pressure on our hospitals and I would urge people to limit their exposure to the sun and to keep hydrated to prevent heatstroke and heat exhaustion. People can help reduce pressure on their local hospital by choosing the right service for their needs and only attending A&E or calling 999 for genuine, life-threatening illness or serious injury. NHS 111 Online can help people get the right advice or treatment they need, 24 hours a day, 7 days a week. Patients and visitors should not be coming to hospital if they have any Covid-19 symptoms."

You can read more about the pressures on hospital services on the Partnership website.

How we can all help….

Let’s Keep West Yorkshire Going: Infection rates are extremely high, please continue to be COVID-aware. Please wear a mask when in all health and care setting. Please have your vaccine, including your 4th jab if invited. 

We’re all here to help each other – please be kind: The West Yorkshire Leaving a Gap campaign recognises that services are extremely busy, and it can be frustrating for people accessing care. The campaign is to remind people we’re all here to help each other and the importance of all round understanding and kindness. During the pandemic, reports of abuse directed at doctors’ surgery staff and community pharmacy teams across West Yorkshire have increased. In response,  we have launched a new insight driven campaign called ‘leaving a gap’ to make people think about the consequences of abusive behaviour.  Abuse towards our colleagues can contribute to us losing staff, leaving gaps and making it harder to run our services.

Together We Can all play our part to protect ourselves and those around us. If you do become unwell it is important that you get the right care in the right place and self-care when we are able to. Many minor issues like a sore throat or rash can be dealt with at home or your local pharmacy and 111.nhs.uk can give you urgent medical help and advice.  Visit https://togetherwe-can.com/ 

Looking out for our Neighbours is a West Yorkshire community campaign that inspires small acts of kindness that can create a big difference.   ‘Looking out for our neighbours’ and each other can make a positive difference to people’s lives, particularly those that are lonely, vulnerable or isolated. By all doing ‘our bit’ we can all help keep spreading the kindness.  Visit https://ourneighbours.org.uk/

Abusive behaviour can leave gaps - please be kind

Leeds trusts welcome COVID-19 Medicines Delivery Unit visit

This week the Leeds Place COVID Medicines Delivery Unit (CMDU) based at St James’s and jointly run with Leeds Community Healthcare NHS Trust, were pleased to welcome the national Antivirals and Therapeutics Taskforce Team from the Department of Health and Social Care. Thank you to Phil Wood for joining colleagues to welcome visitors. 

The CMDU offers people who are immunosuppressed and test positive for COVID-19 treatment with the newest antiviral and monoclonal antibody treatments to prevent their condition from worsening that may then require hospitalisation. There was an overview of how the CMDU team have performed since launching in December 2021, before CMDU staff shared their perspectives on the day-to-day operation of the unit and shared patient cases studies. The session was also an opportunity for Q&A. The national taskforce is responsible for identifying potential COVID-19 therapeutics, trialling these as part of an advanced programme of clinical trials, and then ensuring patients are able to access effective treatments.

It has served us well so far and there is emerging evidence of reducing hospital admissions and preventing deaths in these patients. Since December 2021, the team has treated over 1,080 patients. This includes 274 with the intravenous monoclonal antibody sotrovimab, 316 courses of oral Paxlovid, and 217 courses of oral Molnupiravir.

Healthcare Transport Options Helpline - pilot service in West Yorkshire

A new helpline will connect patients with transport providers in West Yorkshire, supporting them to access hospital appointments. This is a helpline for those who aren't eligible for NHS-funded transportation but who may need support getting to appointments. The service is free to patients, but they will pay the transport provider for the journey. The service will initially be staffed from 9:00am to 1:00pm, Monday to Friday, with an out-of-hours voicemail service also be available.

A website is also being developed to support people looking for transport options. Yorkshire Ambulance Service NHS Trust (YAS) are hosting the service and currently developing materials to promote it. YAS will be sharing publicity materials to promote the service in the coming weeks. This pilot is being carried out as part of the recommendations from the national review into non-emergency patient transport services, carried out by NHS England and NHS Improvement in August 2021.

In September 2021, a news article was shared announcing that the West Yorkshire region would be a national pathfinder region. For more information email: YAS.PTSprojects@nhs.net

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