This accessibility statement applies to the West Yorkshire and Harrogate Health and Care Partnership website at wyhpartnership.co.uk
This website is run by West Yorkshire and Harrogate Health and Care Partnership. We want as many people as possible to be able to use this website. We have set up this website so people can:
- choose different colours and contrasts
- change the size of the text
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
- We’ve also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability. We also talked to some people with different abilities at Bradford Talking Media to ask them about our website and what we should do to make it easier to read, look at and find your way around.
How accessible this website is
We know some parts of this website are not fully accessible. At the moment, here are some of the things we know are not fully accessible:
- you cannot change the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- live video streams and our older videos do not have captions
- the search box doesn’t always give accurate results
- the pages on the site don’t all look the same
- some pages have too much information on
- some of the information is hard to understand if you don’t work for a health or care organisation
We are working to make our website more accessible.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
- email westyorkshire.stp@nhs.net
- telephone 01924 317 659
- write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT
We’ll consider your request and get back to you within 21 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, or you have a complaint, contact:
- email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
- telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
- write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT
Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Technical information about this website’s accessibility
West Yorkshire and Harrogate Health and Care Partnership is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
Compliance status
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the following non-compliances:
Non-accessible content
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We plan to add text alternatives for all images by October 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.
Disproportionate burden
The cost of changing some of the content we link to from this website would be disproportionately high. This includes some older videos which are not captioned, and some PDFs.
Navigation and accessing information
We are currently looking at navigation to see if there are any problems. Please report any problems you find to:
- email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
- telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
- write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT
PDFs and other documents
Some of our PDFs, documents, spreadsheets and presentation files are essential to the people who work for the organisations we support. For example, we have PDFs with information about local health and care services, programmes and projects, PDFs of meeting notes and PDFs of reports.
We plan to continue to produce PDFs on our website for the people who need them, and are working to make sure any new PDFs or Word documents we publish will meet accessibility standards. If you find a PDF, Word document, Excel spreadsheet or PowerPoint presentation on our website which is inaccessible, please contact us for an alternate version:
- email westyorkshire.stp@nhs.net for the attention of the Communications Lead or Digital Communications Manager
- telephone 01924 317659 and ask for the Communications Lead or Digital Communications Manager
- write to the communications department, West Yorkshire and Harrogate Health and Care Partnership, White Rose House, West Parade, Wakefield, WF1 1LT
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.
Live video
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
What we’re doing to improve accessibility
We are working with Bradford Talking Media to ask them about our website and what we should do to make it more accessible.
We are also working with Frank Design, the company who made and manage our website, to fix all the parts of our website that are not accessible, and to make improvements to make our website more accessible in future.
Preparation of this accessibility statement
This statement was prepared on 1 April 2020. It was last reviewed on 8 September 2020.
This website was last tested on 3 August 2020. The test was carried out by Frank Design.